Software Help desk
Software Help desk services and support from American Help desk are provided on a dedicated and shared basis to our clients in order to reduce or eliminate the need for costly in-house or on-site support services to support or repair software issues.
By offering multiple levels of software support, American Help desk can reduce your overhead expense and improve your efficiency.
Our software support team includes certified technicians who are trained to support many different devices and varying support environments, including businesses, organizations and government entities.
Software Help desk:
Our software Help desk is an advanced solution for day-to-day software functionality issues, questions and troubleshooting needs.
- Windows OS versions including, 95, Me, 2000, XP, Vista, Windows 7, Windows 8
- Web Browsers including, Microsoft Internet Explorer 5, 6, 7, 8, 9, 10, Mozilla Firefox, Netscape Navigator, MSN Explorer, Safari, Opera, Google Chrome and more.
- Productivity/Office Programs and Suites including the entire Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft FrontPage, Microsoft Access, Adobe Acrobat, Corel WordPerfect, Lotus, Google Docs and more.
- Design programs including Microsoft Publisher, Microsoft Expression, Adobe Creative Suite, Adobe Photoshop, Adobe Dreamweaver, Adobe Illustrator, Adobe InDesign, Corel Draw and more.
- Accounting Software including Quicken, QuickBooks, Microsoft Money, Microsoft Dynamics, Sage, NetSuite and more.
- Sales/Marketing Programs including ACT, Salesforce, Avidian and more.
- POS Software (Point-of-Sale Programs).
- Mobile Device Software.
- Custom/Proprietary Software Programs.
Software Help desk - Team
American Help desk operates a 24/7 software Help desk, with dedicated and shared software techs. Our software Help desk team includes bilingual software techs and software techs with diverse backgrounds, qualifications, certifications and experience.