Software
Helpdesk services and support from American Helpdesk are
provided on a dedicated and shared basis
to our clients in order to reduce or eliminate the need for costly in-house
or on-site support services to support or repair
software issues.
By
offering multiple levels
of software support, American Helpdesk can reduce your
overhead expense and improve your efficiency.
Our
software support team includes certified technicians who
are trained to support many different devices and
varying support environments, including businesses,
organizations and government entities.
Software Helpdesk:
Our
software helpdesk is an advanced solution for
day-to-day software functionality issues, questions
and troubleshooting needs.
Software Helpdesk Supported Programs:
-
Windows OS versions including, 95, Me, 2000, XP,
Vista, 7
-
Web
Browsers including, Microsoft Internet Explorer
5, 6, 7, 8, 9, Mozilla Firefox, Netscape
Navigator, MSN Explorer, Safari, Opera, Google
Chrome and more.
-
Productivity/Office Programs and Suites
including the entire Microsoft Office Suite,
Microsoft Word, Microsoft Excel, Microsoft
PowerPoint, Microsoft Outlook, Microsoft
FrontPage, Microsoft Access, Adobe Acrobat,
Corel WordPerfect, Lotus, Google Docs and more.
-
Design programs including Microsoft Publisher,
Microsoft Expression, Adobe Creative Suite,
Adobe Photoshop, Adobe Dreamweaver, Adobe
Illustrator, Adobe InDesign, Corel Draw and
more.
-
Accounting Software including Quicken,
QuickBooks, Microsoft Money, Microsoft Dynamics,
Sage, NetSuite and more.
-
Sales/Marketing Programs including ACT,
Salesforce, Avidian and more.
-
POS
Software (Point-of-Sale Programs).
-
Mobile Device Software.
-
Custom/Proprietary Software Programs.
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