 Technical
Support services from American Helpdesk are provided
on a dedicated basis to a range of clients including
small, medium and large companies, financial
institutions, schools, hospitals and government
agencies.
Technical Support Services Team:
Our
Technical Support services team is comprised of
highly-qualified and experienced technicians with a
broad range of certifications, enabling us to offer
all levels of support to a variety of support
environments with end-users ranging from beginner
level to intermediate computer users.
Technical Support Services Capability:
Our
technical support staff is able to provide all
levels of dedicated tech support for Windows PC's,
Mac's, Desktops, Laptops, Netbooks, Tablets, Mobile
Devices, Handheld Devices, Peripherals, Servers, and
Network Devices/Configurations, and many other types
of equipment, including proprietary devices.
Technical Support Services for Programs:
Our
experienced technical support services team offers all levels
of support for a vast and constantly evolving array
of programs from off-the-shelf or pre-packaged
software to advanced proprietary programs and
web-based programs.
Examples of Programs Available for Technical Support:
-
Windows OS versions including, 95, Me, 2000, XP,
Vista, 7
-
Web
Browsers including, Microsoft Internet Explorer
5, 6, 7, 8, 9, Mozilla Firefox, Netscape
Navigator, MSN Explorer, Safari, Opera, Google
Chrome and more.
-
Productivity/Office Programs and Suites
including the entire Microsoft Office Suite,
Microsoft Word, Microsoft Excel, Microsoft
PowerPoint, Microsoft Outlook, Microsoft
FrontPage, Microsoft Access, Adobe Acrobat,
Corel WordPerfect, Lotus, Google Docs and more.
-
Design programs including Microsoft Publisher,
Microsoft Expression, Adobe Creative Suite,
Adobe Photoshop, Adobe Dreamweaver, Adobe
Illustrator, Adobe InDesign, Corel Draw and
more.
-
Accounting Software including Quicken,
QuickBooks, Microsoft Money, Microsoft Dynamics,
Sage, NetSuite and more.
-
Sales/Marketing Programs including ACT,
Salesforce, Avidian and more.
-
POS
Software (Point-of-Sale Programs).
-
Mobile Device Software.
-
Custom/Proprietary Software Programs.
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